Well done is better than well said– Benjamin Franklin
LWM was set up to be a company based on shared Values, for clients adding Value is how we judge ourselves and how we ask our clients to judge us. Our proposition ensures that we are there for our clients throughout their life journey – whether this is building and growing assets, or using these assets to provide an income in retirement.
We are fully fee based, in the majority of cases these fees are paid out of the assets we manage.
We offer a full financial planning service (both pre-and post-retirement); this includes both initial and ongoing advice. The initial advice identifies what clients are looking to achieve, and the ongoing advice (service) ensures that we review client needs on a regular basis.
Our services include:
With initial advice, we:
- Firstly, look to understand the clients financial position, and then
- Look to understand what they are looking to achieve (goals) over the short, medium and long term
This is normally carried out in an initial meeting.
Following the meeting, we will assess client needs and consider objectives (goals) alongside their attitude to risk and any other restrictions they have placed on what they are willing to consider.
We then put together a recommendation for achieving the proposed goals and the implementation of that plan. We then carry out a follow up meeting to go through the recommendations.
We’ll only start work once we have agreed our services and charges with the client.
The on-going service is part of the package we offer (i.e. both the initial and ongoing service come together).
We do this to ensure we review needs on a regular basis, and can develop a long-term relationship to help achieve the goals. The on-going service is split as follows:
Clients are offered one review a year; in this meeting we will discuss any changes to financial circumstances, goals and attitude to risk.
We are also available by phone and email although during non-working hours there may be a delay in our response.
We issue regular blogs via email; these cover our thoughts on the markets as well as financial planning ideas. This information is also available on our website.
Each quarter we issue a market and portfolio update.
Valuations are issued half-yearly, in January and July. These are held on a personal secure portal.
We have two qualified financial planners; being qualified requires us to have Continued Professional Development across all aspects of financial planning for personal and business related matters. This ensures we are up to date with the latest market and industry developments.
We do not outsource the management of the investments. We have developed our own proprietary system to review funds, and have developed seven investment portfolios. We currently manage £120 million in assets, of which £70 million is held across the portfolios.
Throughout the year, we meet investment managers, and our notes from these meeting are available on the website.
At the end of each quarter we update the website, and clients can view the performance of the portfolios, the holdings as well as key information documents.
In May, each year we issue a report with a recommendation to rebalance the portfolio. This protects clients against investment drift (for example, the holding in the UK may have moved from 10% to 15%) and provides a consistent risk structure. We may also recommend a change in funds.